If the investigator that handles your application finds that something is missing, a letter asking for additional documents or information will be sent to you. Carefully read what the investigator has written, and send us what is asked before the deadline.
If you have any questions regarding the letter, you can always find the telephone number directly to the investigator in the letter. Should the investigator for some reason not be reachable, you can contact our customer service instead; +46 (0)771-14 15 16 (open working days 09.00 to 15.00). Ask for verification of origin.
Should you fail to send us the required supplement, or if you do not contact us before the deadline, we will not be able to approve your application.