Start / Road / Congestion tax / Congestion tax in Stockholm / FAQ
This section includes questions that we are often asked about
All passages made during one calendar month are aggregated in
the form of a tax decision. A letter issued in the middle of the
calendar month following the passage notifies the owner of the
vehicle of the tax decision. You can view your paid and unpaid tax
decisions by logging onto the service My
tax decision and Provisional daily amounts. It is also possible
to obtain information about the amount of the tax from Customer
Services on +46 (0)771-29 29 29.
Some companies have developed services for payments and
reminders via SMS. These services have been developed by separate
companies that are independent of the Swedish Transport Agency.
They consequently have no agreements with us. We cannot provide the
names of these companies.
They must have access to vehicle registration numbers and
authorisation codes on registration certificates if their services
are to work. It should be pointed out to the owner of the vehicle
that the registration certificate is a valuable document that
should not get into the wrong hands. A party who divulges their
authorisation code and registration number should always ensure
that it is not possible for this information to be used improperly.
If you, as a tax subject, consider that a tax decision for
congestion tax is incorrect, you can send a request for
reconsideration by letter, fax or e-mail to the Swedish Tax Agency.
Send your request to:
The Swedish Tax Agency
Congestion Tax Section
SE-701 87 Örebro, Sweden
Fax: +46 (0)10-574 51 80
The request for reconsideration should have been received by the
Swedish Tax Agency no later than 60 days after the date on which
the first decision in the matter was made.
If you have a Disability Parking Permit, you may apply to the Swedish Tax Agency to exempt your vehicle from the tax obligation. The application form is available from the link below: Application for release from congestion tax (in Swedish only)
This form can also be ordered via Customer Services on +46 (0)771-29 29 29. Customer Services will also answer any questions that you may have.
Please note that the exemption from the tax obligation applies for as long as the parking permit is valid. This exemption may still apply if your vehicle was exempt from the tax obligation during the congestion tax trial. This is why you should check the period covered by your decision from the Swedish Tax Agency (Congestion tax – release from tax obligation) before submitting a new application.
You will probably have to reapply if you have replaced your vehicle since the end of the congestion tax trial. You are not required to produce a physician's certificate when applying; you will, however, have to provide a copy of the front of your parking permit. When applying, the person may choose which vehicle should be exempt (the Swedish Tax Agency may exempt two vehicles from the tax obligation if there are exceptional grounds).
Congestion tax will be charged when you are travelling in another vehicle. There is no requirement stipulating that a person with a disability must personally own the particular vehicle in question.
A photograph will be taken of the number plate and an area
around the vehicle's plate. The photograph will not include any
people or objects inside the vehicle.
Under Chapter 9, Section 1 of the Secrecy Act (1980:100),
information about which control point the vehicle has passed and
the time of the passage constitutes 'classified information'.
Classified information is only issued to the owner of the vehicle
and may, following a special request, be sent by post to the
population register address of the vehicle owner.
Like the photographs, information about the time and place of
passages is stored at the Swedish Transport Agency for as long as
needed for a decision. This means that the information is removed
if the tax has been paid and there is no request for
reconsideration. If a request for reconsideration has been made,
the information that is relevant to the matter is printed out and
archived in paper form at the Swedish Tax Agency for a period of
If an appeal is made against a tax decision, the information
relevant to the case is stored with the authority dealing with the
matter (for example, the Swedish Tax Agency, County Administrative
Court or other court). Secrecy concerning detailed information
about passages also applies when the matter is being dealt with by
authorities other than the Swedish Transport Agency; for example,
for a reconsideration or appeal.
These signs have been erected to remind people to pay their
congestion tax after they have left Stockholm. The Swedish
Transport Agency wants to remind vehicle owners and drivers that
the congestion tax in Stockholm applies to both passages into and
out of central Stockholm. There are also signs (the toll road sign
('Betalväg') on the approach roads to Stockholm and at control
points (the control point sign (Betalstation), the toll road sign
(Betalväg) as well as signs displaying times and tariffs).